The cost for conservation treatment is based on an hourly rate, plus GST. It is unusual for a treatment to cost anything less than $800.00 - $1,000.00+GST, depending on the item and the level of damage. To proceed with proposed treatment, we require a 30% initial payment.

Nothing! Our estimates are free of charge and obligation free. Note: There are some instances where we DO charge a fee prior to providing an estimate for your work: for site visits, mould affected items, and for quoting larger collections/projects, and where pieces need deframing to determine treatment needs. Let us know about your needs, and we can advise on the likely cost.

We can provide a rough guide to the potential cost when you send us detailed photographs. However, as every item is different, and treatments depend on the materials and type and extent of damage or deterioration, we do need to see the piece physically to provide you with an accurate estimate for treatment.

If you would like an initial consultation with a conservator, please book an appointment ahead of time. Otherwise, our friendly reception staff are always available to register your item for assessment. We can also arrange phone consultations with conservators prior to you bringing in your item. Initial consultations generally last 10 minutes and are useful if you have any specific questions or concerns to discuss. If the appropriate conservator is not available, we will note any requests or concerns and have the conservator contact you.

Site visits are charged at our hourly rate to cover travel and assessment time.

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Yes. Our item registration receipt includes an insurance value section, which we will ask you to complete. This helps us to ensure that ICS carries the appropriate insurance value at all times to cover all items in our care.